DMCA
This Copyright Notice-and-Takedown Policy (the “Policy“) explains how you can report content or activity that you believe infringes your copyright or other intellectual property rights on services operated by CyberYozh Data, how we respond, and how an affected user may reply. This Policy reflects the process we actually follow, not a formality, and forms part of the terms that govern your use of our services.
1. Who We Are and What This Covers
1.1 This Policy is published by WebGears Services d.o.o., registration number 22038745, registered under Serbian law, with legal address at Jurija Gagarina 231/329, Novi Beograd, Beograd, Serbia (the “Company,” “we,” or “us”), which operates the “CyberYozh Data” open-source web data-collection platform.
1.2 As a Serbian company, the Company is not subject to the United States Digital Millennium Copyright Act (“DMCA“). We nevertheless operate a DMCA-style notice-and-takedown process voluntarily, as a matter of good practice. Fast, honest handling of abuse reports is one of the standards we follow in practice, and this Policy is how we apply it to intellectual property.
1.3 Nothing in this Policy waives any right or defense available to us, and handling a report does not admit any obligation or liability. We retain discretion over how each report is assessed and handled.
2. What We Can and Cannot Act On
2.1 CyberYozh Data has three distinct layers, and what we can do about a report depends on which layer is involved:
- Content we host. Pages, documentation, and materials we publish ourselves, including cyberyozh.com and the dashboard at app.cyberyozh.com. We can remove or disable access to this material directly.
- Our Proxy Network. Our ethically-sourced Proxy Network routes requests on behalf of Clients. Where a valid complaint concerns traffic sent through it, we act by suspending the offending account’s proxy access rather than by “removing content.”
- Self-hosted open-source tools. The yozh-scraper engine and the Yozh Crawler are open-source tools that Clients run on their own infrastructure. We do not operate or control third-party self-hosted deployments and cannot take them down. We can act on our own hosted copies and accounts, and will forward your complaint or direct you to the correct operator or host where we are only an intermediary.
2.2 We tell you honestly where a report falls so that you can pursue it with the right party. We do not claim the ability to remove material we merely route or that a third party runs independently.
3. Designated Contact for Copyright Notices
3.1 Send copyright and other intellectual property notices to abuse@cyberyozh.com. You may also reach us on Telegram at @CyberYozh_support_bot as an alternate channel. General support requests should instead go to support@cyberyozh.com or help@cyberyozh.com.
3.2 The responsible party for these notices is WebGears Services d.o.o. at the legal address in Section 1.1. We are not a registered agent with the U.S. Copyright Office and do not represent otherwise.
4. How to Submit a Notice of Claimed Infringement
4.1 To let us act quickly, your notice (a “Notice“) should include all of the following. You can use this list to check that your Notice is complete before sending it:
- Your physical or electronic signature, as the copyright owner or a person authorized to act on the owner’s behalf.
- Identification of the copyrighted work you claim has been infringed, or a representative list where a single Notice covers multiple works.
- Identification of the material you claim is infringing and enough information for us to locate it, such as the URLs on cyberyozh.com or the dashboard, the Target Site involved, and any request, job, proxy-session, or account identifiers where relevant.
- Your contact information, including your name, mailing address, telephone number, and email address.
- A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
- A statement, made under penalty of perjury, that the information in your Notice is accurate and that you are the owner or authorized to act on the owner’s behalf.
4.2 We may reject or set aside Notices that are incomplete or that we reasonably believe are abusive. Personal data in your Notice is handled as described in our Privacy Policy.
5. How We Respond
5.1 We aim to acknowledge complete Notices within one business day and to act on them expeditiously, consistent with our commitment to fast abuse response.
5.2 Where the material or activity is within our control, we may remove or disable access to it, suspend the offending account or proxy access, and, in appropriate cases, notify the affected Client. Where we are only an intermediary, we will forward the complaint or direct you to the responsible operator or host.
6. Counter-Notification
6.1 If your material was removed or disabled and you believe this resulted from a mistake or misidentification, you may send a counter-notification (a “Counter-Notice“) to abuse@cyberyozh.com including:
- Your physical or electronic signature.
- Identification of the material that was removed or disabled and the location where it appeared before removal.
- A statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
- Your name, mailing address, email address, and telephone number.
6.2 We may share your Counter-Notice with the party who submitted the original Notice.
7. Restoration Timeline
7.1 Following a valid Counter-Notice, we may restore the affected material in not less than 10 and not more than 14 business days, unless the original complainant first notifies us that it has filed an action seeking a court order to restrain the activity. This timeframe is a guide we follow voluntarily and does not create a legal entitlement.
8. Repeat-Infringer Policy
8.1 In appropriate circumstances, we will terminate the accounts, proxy access, or managed-scraping services of Clients who are repeat infringers. We assess repeat infringement in our reasonable discretion, taking the full context into account.
9. False Claims and Misrepresentation
9.1 Submitting a Notice or Counter-Notice that you know to be false or that you make in bad faith may expose you to liability for damages, including costs and legal fees. Please make sure your submission is accurate and that you are entitled to make it.
10. Relationship to Our Other Policies
10.1 This Policy works together with our Terms of Service, Privacy Policy, Cookie Policy, and Payment and Refund, all available in our Legal Center at /legal/. Because this Policy shares the abuse@ intake and repeat-infringer and termination logic with them, it should also be read alongside the Use Policy and the Abuse Response Policy. If your report concerns misuse of our Services beyond copyright, our abuse contact at abuse@cyberyozh.com also handles those reports.
11. Governing Law, Language, and Changes
11.1 This Policy is governed by the laws of Serbia, without prejudice to any rights or remedies you may pursue elsewhere. Our voluntary use of DMCA-style procedures does not submit us or our Clients exclusively to any foreign court.
11.2 This Policy is published in several languages. If there is any conflict between versions, the English version controls.
11.3 We may update this Policy from time to time. The current version is the one published at this address.
12. Contact
12.1 For all copyright and intellectual property notices and counter-notifications, contact us at abuse@cyberyozh.com, or on Telegram at @CyberYozh_support_bot. Please do not send copyright notices to the general support addresses, as this may delay handling.
13. Related policies
This Policy works together with the other documents in our Legal Center: